HARTS Data privacy 

Last update on April 10th 2024

Data protection  

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations (GDPR) and this Privacy Policy. 

This privacy policy outlines how we handle your data on our website, hosted by One.com within the EU, utilizing WordPress and HubSpot for data processing.

The use of our website is generally possible without providing personal data. Personal data, such as names, addresses or email addresses, are always provided on a voluntary basis when possible. This data will not be passed on to third parties without your explicit permission. 

However, we would like to point out that data transmissions via the Internet (e.g. email communication) cannot be entirely secure and may have security vulnerabilities. Complete protection of personal details against unauthorized access by third parties is not possible. 

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party). You can recognize an encrypted connection by the string “https: //” and the padlock symbol in the browser line. 

What information we collect 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

When contacting us (e.g., via the contact form or e-mail), personal data is collected. The particular data collected while using the contact form can be seen in the corresponding contact form. Such data is stored within the EU and used exclusively for the purpose of answering your inquiry or for establishing contact with you and for the related technical administration. The basis for the processing of this data is our legitimate interest in responding to your inquiry in accordance with art. 6 sec. 1 lit. f GDPR. If the contact is aimed at concluding a contract, the additional legal basis for data processing is Art. 6 sec. 1 lit. b GDPR. Your data will be deleted after your request has been processed. This is the case when the circumstances indicate that the issue has been finally resolved and unless there are contrary statutory obligations to retain such data. 

How we collect information 

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only. 

Why we collect information?

We collect such Non-personal and Personal Information for the following purposes: 

1. To provide and operate custom-tailored services; 
2. To provide our customers with ongoing customer assistance and technical support; 
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; 
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
5. To comply with any applicable laws and regulations. 

How do we store and use your data?

​Our company is hosted on the One.com platform. One.com provides us with the online platform that allows us to offer our products and services to you. Your data may be stored through One.com’s data storage, databases and the HubSpot applications. They store your data on secure servers within the EU and behind a firewall.   

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. 

How do we process cookies?

Cookies are small pieces of data stored on a site visitor’s browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our product more user-friendly, more efficient and more secure. Cookies are small text files, stored by your browser on your computer. The following links explain how to access cookie settings in various browsers: 

• Cookie settings in Firefox 
• Cookie settings in Internet Explorer 
• Cookie settings in Google Chrome 
• Cookie settings in Safari (OS X) 
• Cookie settings in Safari (iOS) 
• Cookie settings in Android 

 To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.  

This website uses appropriate tools from WordPress.org (“WordPress”) to obtain effective user consent for cookies that require consent and for cookie-based applications. By integrating the appropriate JavaScript code, when entering the website, a banner is displayed, in which by checking the appropriate box, they can consent to certain cookies and/or cookie-based applications, which means that all cookies or services that require consent are used only if the user agrees by checking the appropriate box. This ensures that these cookies are only set on the respective end device of the user if consent has been given.  

The deactivation of cookies may impair the functionality of this website. 

The tool sets technically necessary cookies to save the user’s cookie preferences. User’s personal data is not processed in this process. 

WordPress (our website provider) collects diferent types of cookies: 

Strictly Necessary: These are the cookies that are essential for WordPress.org to perform basic functions.

Functionality: These cookies are used to store preferences set by users such as account name, language, and location.

Performance: Performance cookies collect information on how users interact with websites hosted on WordPress.org, including what pages are visited most, as well as other analytical data. These details are only used to improve how the website functions.

Tracking: These are set by trusted third party networks (e.g. Google Analytics) to track details such as the number of unique visitors, and pageviews to help improve the user experience.

Third Party/Embedded Content: WordPress.org makes use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from YouTube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

Most cookies that we use are so-called “session cookies”. They will be deleted automatically after the end of your visit. Other cookies remain on your terminal device until you delete them. Those cookies enable us to recognize your browser on your next visit. We only use essential cookies for the sustainable function of our site. 

In the event that personal data is processed via individual cookies that we use, the processing is carried out in accordance with Art. 6 sec. 1 lit. b GDPR, to fulfil a contract or in accordance with Art. 6 sec. 1 lit. f GDPR, to safeguard our legitimate interests in ensuring the best possible functionality of the website as well as a customer-friendly and effective background for a website visit. 

Unless otherwise stated in other information contained in this statement regarding specific processing situations, the stored personal data will be deleted when it is no longer needed for the purposes for which it was collected or otherwise processed. 

Cookie Analytics  

This website uses the analytics service from WordPress.org and HubSpot.com. Through these Analytics, individual user data is collected for optimization and marketing purposes, stored, processed, and compiled in statistical reports in an anonymised form. This includes login details, time zone settings, operating system, and platform data, visit information including URL, duration of sessions, number of websites viewed per session, search terms, information about what you were looking for or what you viewed on our site, website response time, and conversion rates. WordPress and HubSpot Analytics use cookies for this purpose. Cookies are small text files that are stored locally in the cache of the website visitor’s internet browser. The cookies enable recognition of the Internet browser, among other things. The data collected by WordPress and HubSpot Analytics will not be used to personally identify a visitor to this website without the separate consent of the data subject and will not be combined with the personal data of the data subject.

Any processing described above, and particularly the setting of Analytics cookies to read information about the end device used, will only be carried out if we receive your express consent in accordance with Art.6 (1) a GDPR. Without this consent, the use of WordPress or HubSpot Analytics will be suspended during your visit to the website. 

You can revoke your consent at any time with effect for the future. To revoke this service, you must deactivate this service in the website’s cookie management tool. 

Withdraw from personal data collection 

If you don’t want us to process your data anymore, please contact us as indicated in the Legal Notice. The same applies if you would like to: access, correct, amend or delete any personal information we have about you. 

Privacy Policy for the use of LinkedIn 

Our website uses functions of the network LinkedIn. The provider of LinkedIn is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you access one of our websites which contains LinkedIn functions, a connection to the servers of LinkedIn is established. LinkedIn will be informed that you have visited our websites with your IP address. If you click the LinkedIn recommend button while logged in to your LinkedIn account, LinkedIn can associate your visit to our websites with your user account. We would like to point out that we, as providers of these websites, do not obtain knowledge about the content of transmitted data as well as their use by LinkedIn. 

For further information, please review the LinkedIn Privacy Policy. 

Privacy policy updates 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  

Objection to commercial mail 

Providers are obligated to publish contact information in the Company details (legal notice). The use of such contact information by third parties for the purpose of distributing unsolicited advertisements is prohibited. The operators of this website reserve the right to take legal measures against senders of unsolicited commercial information (e.g. spam emails).